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DS ENERGY

Privacy Policy

DS ENERGY CO., Ltd. (the “Company”) establishes and discloses this Privacy Policy in accordance with the Personal Information Protection Act to protect the personal information of data subjects and to handle related complaints promptly and effectively.

Article 1 (Purposes and Items of Processing)

  • Free custom design and consultation requests: name, phone number, email (optional), site address (optional), message (optional) - to receive requests and contact you about consultations and quotes
  • Use of the AI chatbot: questions entered into the chatbot and contact details left through the chatbot (optional) - to answer questions and connect you with a consultant
  • Automatically collected information: IP address, browser information, date and time of access - to prevent spam and misuse. Visitor statistics are compiled only in a form that cannot identify individuals (referring domain, device type, etc.).

Article 2 (Processing and Retention Period)

The Company retains collected personal information for 1 year from the date of receipt and then destroys it without delay. However, where retention is required by applicable laws, the information is kept for the period specified by those laws.

Article 3 (Provision of Personal Information to Third Parties)

The Company does not provide personal information to third parties except in cases falling under Articles 17 and 18 of the Personal Information Protection Act, such as with the consent of the data subject or under special provisions of law.

Article 4 (Outsourcing of Personal Information Processing)

To provide its services smoothly, the Company may outsource personal information processing as follows. [To be confirmed]

  • Website operation and hosting: [To be confirmed - name of contractor]
  • Inquiry notifications: Kakao Corp. (if KakaoTalk notifications are used)
  • AI chatbot response generation: [To be confirmed - name of AI service provider and whether data is transferred overseas]

Article 5 (Procedures and Methods of Destruction)

Personal information is destroyed without delay once the retention period has expired or the purpose of processing has been achieved. Information in electronic file form is deleted using methods that make the records unrecoverable.

Article 6 (Rights and Obligations of Data Subjects and How to Exercise Them)

Data subjects may at any time exercise their rights against the Company, including requesting access to, correction, deletion or suspension of processing of their personal information. Requests may be made to the Chief Privacy Officer below in writing, by phone or by email.

Article 7 (Measures to Ensure the Security of Personal Information)

The Company takes the measures necessary to secure personal information, including restricting access to administrator accounts (per-account permissions and retention of access logs), storing passwords in encrypted form, and blocking direct external access to submitted files.

Article 8 (Chief Privacy Officer)

  • Chief Privacy Officer: [To be confirmed - name and title]
  • Contact: +82-31-413-4954 / dsung4954@naver.com

To report or seek advice on other privacy infringements, you may contact the Personal Information Infringement Report Center (118 in Korea, no area code), the Personal Information Dispute Mediation Committee (1833-6972), the Cyber Investigation Division of the Supreme Prosecutors' Office (1301 in Korea, no area code) or the Cyber Bureau of the Korean National Police Agency (182 in Korea, no area code).

This Privacy Policy takes effect on [To be confirmed - effective date].

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